Customize nearly everything in Bold360, including the aesthetics of windows and buttons, as well as the configurations of proactive chat rules and the Agent Workspace.
Learn More Proactive chatters are six times more likely to buy than average website visitors, so we’ve bolstered Bold360's proactive chat engine with powerful features.
The average handle time for a web chat can be very different from a phone call.
Also, whilst a call handler can only deal with one call at a time, a web chat agent can deal with multiple interactions, anything up to 8 at any given time.
There are things about customer service that most of the businesses already know: support agents should be helpful, polite, show appreciation, respect and value the customers.The packs contain blankets, items of food and more donated by STH’s partners and suppliers.They were distributed by staff who were also able to ask tenants if they needed other support during winter.As Live Chat’s CMO, Szymon focuses on expanding product visibility and reach through SEO, integrations, partner programs and more.Szymon is a Certified Google Adwords Professional and worked in the domain/hosting industry before joining Live Chat in 2006 Twitter The relationship between you is simple – they vote for a product/service with their wallets.Success depends on how well and how fast you respond.